1. Do you have a retail shop?
At this time, we do not have a retail shop with inventory to pull from. All cakes, cookies and cupcakes are freshly made for your custom order. In other words, yours will be baked and decorated exclusively for you and your event.
2. Do you ship cakes?
Unfortunately, we do not ship cakes. We do, however, deliver in the Baltimore/Washington area. Delivery fees may apply (based on the distance).
3. What form of payment do you accept?
We accept cash and all major credit cards. Additionally, online payments are accepted on the website .
4. Are tastings available? If so, are they free?
Yes, cake tastings and consultations are available for wedding cakes and for events with a guest count of 75 or more for $25. The tastings must be scheduled through our on-line booking and are only for 2 people (bride and groom, etc). Fees may apply for additional people.
5. Do I need to leave a deposit at the tasting?
No, you do not need/have to leave a deposit at the tasting. However, your deposit holds your date, so the sooner the better.
6. How much is the deposit for custom cakes?
The deposit is 50% of the total cost of the cake and delivery (if applicable).
7. Is my deposit refundable?
Once your contract is signed, you have 72hours to cancel. Deposits are nonrefundable after 72hrs. For example, if you sign the contract 1/1/xxxx 8am, then you have until 1/4/xxxx 8am to cancel and get a refund on your deposit. After 1/4/xxxx 8am, your deposit is non-refundable.
Occasionally, our schedule allows a "last minute" custom cake order. In the case of custom cakes ordered within 1week of the event, full payment is expected at the time ordering and is non-refundable.
9. How far in advance should I order my custom cake?
Ideally, the sooner the better! For wedding cakes, ideally we ask for at least 6months notice. For smaller events, 1month notice is sufficient. Orders within 1month of the event are depending upon availability.
10. Do I need to save the top tier of my wedding cake?
No! For orders greater than $250, we will provide you with a complimentary fresh 4” cake when you reach your first year of marriage. Please contact us within 2 weeks of your anniversary to order your cake.